Shipping policy
When the client places an order, they by default agree to all of our terms and conditions as follows:
We ship worldwide. The shipping charges for all shipping within India is included in the list price and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
At our online store, we offer international shipping to customers all over the world. However, please note that international shipments may be subject to import taxes, custom duties, and other fees, which are levied once a shipment reaches your country. These charges are beyond our control, and we cannot predict their amount or impact on your order.
It is your responsibility to pay any additional charges for customs clearance, and we recommend that you contact your local customs office for more information before placing an order. If you refuse to pay these charges and the shipment is returned to us no refunds will be issued.
Please also note that international shipping times may vary depending on your location and customs clearance procedures. We will provide you with a tracking number and estimated delivery date for your shipment, but we cannot guarantee that the package will arrive on the specified date.
If you have any questions or concerns about international shipping and custom duties, please contact us at contact@opusatelier.in and we will be happy to assist you.
Domestic
Product will be delivered in 30 - 75 days depending on the outfit ordered. Please note that deliveries can be delayed in case we do not receive any of the below information on time:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Incorrect/Incomplete Measurements
4. Delayed response from the customer
International
When ordering a product, it's important to note that the delivery timeline can range from 30-75 days for us to ship your order depending on the outfit selected. However, it's also important to provide accurate and complete information to avoid any potential delays. This includes ensuring that complete payment is received, providing accurate address details, and providing correct and complete measurements. Additionally, delays can occur if there is a delayed response from the customer. Please keep these factors in mind when planning for the delivery of your order.
International delivery timelines post us shipping your order when it is ready vary depending on the shipping carrier, origin and destination countries, and shipping method selected. Typically, express shipping options offer the fastest delivery times, ranging from 1-5 business days, while standard shipping can take anywhere from 5-20 business days. Delays can occur due to customs inspections, weather conditions, and other factors outside of the carrier's control. It is important to check the specific carrier's policies and estimated delivery times for your shipment, and to factor in any potential delays when planning your delivery timeline.